Privacy policy

Privacy policy

Effective Date: September 14, 2026

Theta Grove (“Theta Grove,” “we,” “us,” or “our”), managed by The O’Neill Group, LLC, respects your privacy and is committed to protecting the personal information you provide through our website, leasing inquiries, applications, communications, and text-messaging program.

This Privacy Policy explains the information we collect, how we use and share it, and the choices available to you.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Mailing address
  • Email address
  • Telephone or mobile number
  • Preferred method of communication
  • Apartment preferences and anticipated move-in date
  • Information submitted through contact, availability, tour-request, or interest-list forms
  • Rental application and screening information
  • Communications you send to our leasing or management team
  • Any other information you choose to provide

Our website may also automatically collect certain technical information, such as your IP address, browser type, device type, pages visited, referring website, and general website usage information through cookies or similar technologies.

2. How We Use Your Information

We may use your information to:

  • Respond to leasing and availability inquiries
  • Schedule and confirm property tours
  • Process rental applications
  • Communicate regarding apartment availability, leasing opportunities, applications, and move-in matters
  • Provide resident, property, maintenance, emergency, and management communications
  • Send text messages when you have provided the appropriate consent
  • Maintain our interest and prospective-resident lists
  • Improve our website and leasing services
  • Protect the security and integrity of our website and operations
  • Comply with legal, regulatory, and contractual obligations

3. Text Messaging and Mobile Information

When you provide your mobile number and consent to receive text messages, Theta Grove may send you messages concerning apartment availability, leasing inquiries, tour confirmations, application updates, move-in information, property communications, and other matters associated with your relationship with Theta Grove.

Message frequency may vary. Message and data rates may apply.

You may opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact us using the information listed below.

Consent to receive text messages is not a condition of purchasing goods or services, submitting a rental application, or entering into a lease.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent will not be sold, rented, transferred, disclosed, or shared with any third party for marketing or promotional purposes.

We may provide mobile information to service providers that assist us in delivering text messages, but only to the extent necessary to provide those communications on our behalf. These service providers are not permitted to use your mobile information for their own marketing purposes.

4. How We Share Information

We do not sell or rent your personal information.

We may share information with:

  • Property-management and leasing personnel
  • Website hosting, communications, software, and technology providers
  • Rental application and resident-screening providers
  • Contractors or service providers assisting with property operations
  • Professional advisers, including attorneys and accountants
  • Government agencies or other parties when required by law
  • A successor owner or operator in connection with a sale, transfer, financing, or reorganization of the property or management business

These parties may receive only the information reasonably necessary to perform their services or satisfy the applicable legal or business purpose.

The limitations described in Section 3 apply specifically to mobile information and text-messaging consent.

5. Cookies and Website Analytics

Our website may use cookies, analytics tools, and similar technologies to understand how visitors use the website, improve website performance, remember preferences, and support advertising or marketing activities.

You may configure your browser to reject or limit cookies. However, disabling cookies may affect certain website functions.

6. Third-Party Websites and Services

Our website may include links to third-party websites or services, including rental application, resident portal, mapping, social media, or property-listing services.

Theta Grove is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policy of each website or service you visit.

7. Data Security and Retention

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No website, electronic transmission, or storage system can be guaranteed to be completely secure.

We retain personal information for as long as reasonably necessary to provide services, manage leasing and resident relationships, comply with legal obligations, resolve disputes, and enforce agreements.

8. Your Privacy Choices

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information maintained about you.

You may also:

  • Unsubscribe from marketing emails by following the instructions in the email
  • Opt out of text messages by replying STOP
  • Request assistance with text messages by replying HELP
  • Adjust cookie preferences through your browser
  • Contact us regarding your personal information or communication preferences

Certain information may be retained when required by law or for legitimate business purposes.

9. Children’s Privacy

Our website and services are not directed toward children under 13 years of age. We do not knowingly collect personal information directly from children under 13 through the website.

10. Fair Housing

Theta Grove is committed to providing equal housing opportunities. Personal information will not be used to unlawfully discriminate against any individual based on a characteristic protected by applicable federal, state, or local fair housing laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any revisions will be posted on this page with an updated effective date. Your continued use of the website after changes are posted constitutes acknowledgment of the revised policy.

12. Contact Us

Questions or requests concerning this Privacy Policy may be directed to:

Theta Grove
Managed by The O’Neill Group, LLC
24 Dutchess Landing Rd, Poughkeepsie, NY 12601
Email: leasing@thetagrove.com
Telephone: (845) 330-3228

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